Support
We’re a small team and we read every message. Caring for someone is hard — if anything in the app gets in your way, tell us.
Frequently asked
How does the free trial and subscription work?
New subscribers get a 7-day free trial. After that, the family plan is $14.99/month or $119.99/year. Your trial converts to a paid subscription unless you cancel at least 24 hours before it ends.
How do I cancel or manage my subscription?
Subscriptions are managed through Apple. On your iPhone, open Settings → [your name] → Subscriptions → Circle of Care, or tap Settings → Manage subscription in the app. Canceling stops the next renewal.
How do I invite family members?
Open the Family tab, tap Invite someone, choose their role, and share the private link. They tap it, sign in, and join your circle — seeing only what their role allows.
Is my information private?
Yes. Your information is visible only to you and the people you invite, at the access level you choose. We don’t sell your data or use it for advertising. See our Privacy Policy.
How do I delete my account and data?
In the app, go to Settings → Account → Delete account. This permanently erases your account and all of your care information. It can’t be undone.
Is Circle of Care a medical device or medical advice?
No. It’s a caregiving-support and organization tool. It helps you notice, plan, and prepare for the doctor, but it doesn’t diagnose or replace professional care. Always use your own judgment and consult a professional for medical decisions.
I’m having a technical problem.
Email hello@circleofcareapp.com with your device model and what happened — we’ll help.